One partner for every stage of your patient journey
PRO’s flexible support model serves as a standalone program or as a force multiplier for your existing teams, unifying interrelated access functions and collating partner activity in a governed, secure framework
Intake and Enrollment
Patient and HCP intake; consent and clinical documentation; referral capture via portal, eRX, phone, fax, and secure email
Benefit Investigation
Determine the applicable benefit; coverage requirements; payor and plan mapping; site of care considerations
Access Resolution
Complete authorization cases; clinician-led denial review; appeals at all applicable levels; alternate access pathways
Affordabiity
Copay and PAP screening and enrollment; travel and lodging eligibility; alternative funding search; claim adjudication
Fulfillment
Treatment scheduling and coordination; ordering and logistics; product assurance assistance; specialty pharmacy routing
Ongoing Support
Adherence and education; FRM and nurse navigator collaboration; renewals and reauthorizations; case status
Patient Access, Built Around Every Patient and Every Case
What does PRO-spectus do?
PRO-spectus provides fully integrated patient access solutions for manufacturers, from intake and benefit investigation through authorization, affordability, fulfillment, and ongoing patient support.
Which manufacturers do you serve?
We serve drug, device, diagnostic, digital therapeutic, and cell and gene therapy manufacturers.
Can PRO work alongside our existing team?
Yes. PRO can run as a standalone program or add capacity to your existing teams, with partner activity collated in one governed, secure framework.
How do you handle denials and appeals?
Clinicians lead the denial review, and appeals move through every applicable level. Alternate access pathways are explored along the way. Our teams achieve a first-pass appeal success rate above 85% and have secured 225+ payor medical policy wins.
What affordability support do you offer?
We provide copay and PAP screening and enrollment, travel and lodging eligibility, alternative funding search, and claim adjudication.
How will we see program performance?
Client data access, portals, APIs, dashboards, and reporting give your team visibility into case and fulfillment status.
How quickly do you respond?
Calls are answered in under 20 seconds, and outreach happens the same day.